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Noticeboard

Staff News:  Congratulations to Claire Austin-Archer (our HCA) who gave birth to a healthy baby girl on 28 August.

Appointments

You may arrange your appointment by telephone or calling in to reception. We are also able to give our patients the ability to book their appointments on line using Patient Access. 

Please ask at reception to register for this service or download a patient information sheet and our registration form:  PatientOnline Registration Form.docx

To help you get the most from using our online services we have created the following leaflet. Getting the Most from Online Access

https://patient.emisaccess.co.uk/Account/Login  Follow the link to log in to Patient Access.

We respectfully ask our patients not to request appointments by email.  This is because the receptionists email account is only checked once a day which may result in your request not being processed.

Emergencies

blue_calendar_2011Monday - Friday (excluding Bank Holidays) between 8:00am and 8:30am the surgery offers an emergency only telephone line.  Please dial the normal surgery number and await instructions.

 

Making an Appointment

When you contact the surgery to make an appointment it is possible the receptionist will ask you about your problem.  This will help us to organise your appointment with you.  

 We aim to offer appointments with a doctor within two days, but those patients who wish to see a specific doctor may have to wait longer. It is also possible for patients who have routine or on-going conditions to book an appointment with a GP up to a month in advance. 

 Those patients with a more urgent condition will be offered an appointment the same day.  

If you have more than one problem that you wish to discuss, please let the doctor know at the start of your appointment so that they can help you get the best out of your consultation.  Please understand that if the doctor is unable to discuss everything with you during your 10 minute appointment they will ask you to arrange another appointment for the less urgent problem.

PLEASE NOTE: GPs DO NOT OFFER CERVICAL SMEARS - THESE APPOINTMENTS MUST BE ARRANGED WITH A NURSE VIA RECEPTION

If you are unable to keep your appointment please phone and cancel in good time so that we can offer it to someone else.  

If you arrive late for your appointment, we are sorry, but we may have to ask you to re-arrange it for another time.

Doctor's availability

Our doctors are available at different times during the week. Click here for the Rota:  GP Rota 2016

 
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