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Noticeboard

THE SURGERY WILL BE CLOSED BANK HOLIDAY MONDAY 25 MAY AND WILL RE-OPEN AT 8.30AM ON TUESDAY 26 MAY. 




For fit notes/self isolation note please refer to: https://www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-advice/


 


https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19/guidance-for-employers-and-businesses-on-coronavirus-covid-19



During the coronavirus outbreak the surgery remains open but will be operating differently.  We are suspending booking all face to face appointments with effect from 16 March 2020 until further notice.  Please do not attend the surgery.  If you believe that you need to be seen, please request a telephone appointment.  If you already have an appointment booked do not attend the surgery. If it is clinically appropriate the clinician will arrange for you to be seen. Essential nursing appointments will continue as usual for now. This action is essential to maintain your health and the health of your community as advised by the Department of Health.


If your query is about Coronavirus go to 111.nhs.uk/covid-19 or call 111


Anyone with a new persistant cough and/or fever should self-isolate for 7 days; do not call 111 or contact other healthcare providers.  If symptoms deteriorate and you feel you need medical care, contact NHS 111.  Testing will only be done for those in hospital with symptoms



 


 


 

Appointments

You may arrange your appointment by telephone or calling in to reception. We are also able to give our patients the ability to book their appointments on line using Patient Access. 

Please ask at reception to register for this service or download a patient information sheet and our registration form:  PatientOnline Registration Form.docx

To help you get the most from using our online services we have created the following leaflet. Getting the Most from Online Access

https://patient.emisaccess.co.uk/Account/Login  Follow the link to log in to Patient Access.

We respectfully ask our patients not to request appointments by email.  This is because the receptionists email account is only checked once a day which may result in your request not being processed.

Emergencies

blue_calendar_2011Monday - Friday (excluding Bank Holidays) between 8:00am and 8:30am the surgery offers an emergency only telephone line.  Please dial the normal surgery number and await instructions.

 

Making an Appointment

When you contact the surgery to make an appointment it is possible the receptionist will ask you about your problem.  This will help us to organise your appointment with you.  

We aim to offer appointments with a doctor within two days, but those patients who wish to see a specific doctor may have to wait longer. It is also possible for patients who have routine or on-going conditions to book an appointment with a GP up to a month in advance. 

Those patients with a more urgent condition will be offered an appointment the same day.  

If you have more than one problem that you wish to discuss, please let the doctor know at the start of your appointment so that they can help you get the best out of your consultation.  Please understand that if the doctor is unable to discuss everything with you during your 10 minute appointment they will ask you to arrange another appointment for the less urgent problem.

PLEASE NOTE: GPs DO NOT OFFER CERVICAL SMEARS - THESE APPOINTMENTS MUST BE ARRANGED WITH A NURSE VIA RECEPTION or BY USING OUR ONLINE APPOINTMENT SERVICE

If you are unable to keep your appointment please phone and cancel in good time so that we can offer it to someone else.  

If you arrive late for your appointment, we are sorry, but we may have to ask you to re-arrange it for another time.

Doctor's availability

Our doctors are available at different times during the week. Click here for the Rota:  GP Rota June - December 2019

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website