We now use a telephone triage system. Please telephone the surgery on the day you wish to speak to the Doctor. We are also able to give our patients the ability to book their appointments on line using Patient Access. All telephone calls are recorded for training and monitoring purposes.
Please ask at reception to register for this service or download a patient information sheet and our registration form: PatientOnline Registration Form.docx.
To help you get the most from using our online services we have created the following leaflet. Getting the Most from Online Access
https://patient.emisaccess.co.uk/Account/Login Follow the link to log in to Patient Access.
We respectfully ask our patients not to request appointments by email. This is because the receptionists email account is only checked once a day which may result in your request not being processed.
Monday - Friday (excluding Bank Holidays) between 8:00am and 8:30am the surgery offers an emergency only telephone line. Please dial the normal surgery number and await instructions.
Making an Appointment
When you contact the surgery to make a telephone appointment it is possible the receptionist will ask you about your problem. This will help us to organise your appointment with you.
If you have more than one problem that you wish to discuss, please let the doctor know at the start of your appointment so that they can help you get the best out of your consultation. Please understand that if the doctor is unable to discuss everything with you during your 10 minute telephone appointment they will ask you to arrange another appointment for the less urgent problem.
PLEASE NOTE: GPs DO NOT OFFER CERVICAL SMEARS - THESE APPOINTMENTS MUST BE ARRANGED WITH A NURSE VIA RECEPTION or BY USING OUR ONLINE APPOINTMENT SERVICE
Our doctors are available at different times during the week. Click here for the Rota: September - December Rota 2020