Long Furlong Medical Centre45 Loyd CloseAbingdon, Oxon, OX14 1XRTel: 01235 522379
INFORMATION FOR PATIENTS REGARDING WUHAN NOVEL CORONAVIRUS INFECTION
All travellers who develop relevant symptoms (for example respiratory symptoms, shortness of breath, cough, fever) however mild, within 14 days of returning or transitioning from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau should not attend the practice, but should remain at home and immediately call NHS 111 for advice. The latest information for members of the public can be found here:
Please only order what you need. Once dispensed, medicines cannot be reused even if they are returned to the pharmacist unopened - they have to be destroyed. For more information please follow the link: How to manage your conditions
Please allow 2 normal working days for the preparation of your repeat prescription.
We ask that you order well in advance prior to a Bank Holiday.
Periodically, you may be asked to attend the surgery for a review of your prescription.
Prescriptions may be ordered in the following ways:
Medication available without a Prescription
Over the Counter (OTC) Medicines: that can be purchased from a pharmacy or supermarket are known as OTCs. Following public consultation carried out by NHS England prescribing of these over the counter medicines is changing.
Your GP or nurse will not generally give you a prescription for over the counter medicines for a range of short-term, minor health concerns. The team of qualified healthcare professionals at your local pharmacy can offer clinical advice to safely and effectively manage minor health concerns. For more information follow the link: Over the Counter Medicine
Ordering Your Prescription Online
To order your prescription online you will require a user account. If you do not have a user account please complete the attached request form Patient Online Registration Form and return it to Reception (if you would also like access to your medical record please bring two forms of ID as stipulated on the registration form).
Obtaining Urgent Repeat Prescriptions when you are away from home...
If you are going away on holiday or a business trip, please make sure you have enough medicine to cover the time you’ll be away. If your usual repeat prescription will be due while you are away, remember:
If you are on holiday in the UK and have forgotten or lost your medication, please call us during normal surgery hours so that we can arrange to send a prescription to a pharmacy at your holiday destination. You will need to check that the pharmacy of your choice can receive prescriptions electronically (see information on the electronic prescription service, EPS, below) and provide us with the pharmacy name and postcode.
Electronic Prescription Service (EPS)
We are able to provide the electronic prescription service which is known as EPS. The prescription is an electronic message sent directly to your nominated pharmacy. EPS is reliable, secure and confidential. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.
You can change your nomination or cancel it and get a paper prescription. If you don't want your prescription to be sent electronically just tell your GP/Nurse. If you want to change or cancel your nomination speak to any pharmacist that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.
The benefits of EPS are:
With EPS if a patient is on a regular medication the GPs/Nurse will be able to use a system called ‘repeat dispensing’. This will mean that some patients will be changed to 28 days’ worth of medication to be dispensed at a time but the GPs / Nurse will authorize 6 months’ worth of prescriptions to be sent to the pharmacy.
This allows the pharmacists to manage their stock ordering more efficiently as they know in advance what items to order in. It reduces waste of unused and partly used medication which costs the NHS an estimated £300 million each year, and reduces the amount of medication that is in the patient’s home.
The majority of pharmacies now offer a repeat prescription service and have the electronic prescription service (EPS).
They will order your next repeat prescription at intervals agreed with you and collect the prescription from the surgery for you. Please ask your pharmacy for details.
The local pharmacists offer a medication delivery service for housebound patients. When using the online prescription service please let us know if your medication is normally delivered by indicating in the comments box.
Once dispensed, medicines cannot be reused even if they are returned to the pharmacist unopened - they have to be destroyed.
Please only order what you need and if you go into hospital take all your prescription medicines with you.
Anyone with unwanted prescriptions can return them to their local pharmacy where they will be disposed of safely.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
From 1 April 2019, the charges are:
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
The most convenient way to pay for a 12-month PPC is by Direct Debit, which allows you to spread the cost by paying for it in 10 monthly instalments. For more information:
If you need more than 12 prescription items per year and have to pay for your prescriptions you could save money by purchasing a Prepayment Certificate (PPC). The most convenient way to pay for a 12-month PPC is by Direct Debit, which allows you to spread the cost by paying for it in 10 monthly instalments.
Number of prescribed medicines you need each month
Saving with a 12-month PPC
Saving with a three-month PPC
Over £95 a year
Over £20 in three months
Over £195 a year
Over £45 in three months
Please check if you are entitled to free prescriptions before you apply for your PPC.
It's quickest to buy your PPC online. The PPC will start from the day you submit your application, unless you request a different start date. However, the start date must be within one month before or after the date of your application.
If you prefer talking to someone, you can call the PPC order line on 0300 330 1341. Again, your certificate is valid from the day you make the phone call unless you request otherwise.
Ensure you have your bank details or credit/debit card details ready.
Although the PPC is valid from the day of your application (unless otherwise requested) it may take a couple of days to receive your certificate. This means, until your certificate arrives you won’t be able to provide evidence that you hold a PPC, so you may have to pay for your prescription and ask for a refund afterwards.
You can apply by post as well. Complete and sign your application form and send it with a cheque, postal order or credit/debit card details to:
NHS Help with Health CostsPPC Issue OfficePO Box 854Newcastle upon TyneNE99 2DE
The opening times of local pharmacies during the bank holiday periods are uploaded when availableAugust Bank Holiday Pharmacy Opening
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